Bmi tests in-flight text and email – TravelMole true

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Bmi tests in-flight text and email

Sunday, 15 Dec, 2008 0


Bmi is testing the use of in-flight texting and emails but has rejected the use of making calls by mobile phone.

The service being trialled for six months on a single Airbus A320 operating between Heathrow and Moscow.

The UK launch follows the granting of telecommunications regulatory approval by Ofcom.

The in-flight communications service includes the use of SMS-enabled mobile phones and PDAs. It also allows access to the internet and email from laptop computers fitted with GSM data cards.

The service is being supplied by OnAir.

The airline’s managing director Peter Spencer said: “It opens up an exciting new era of travellers being able to stay in touch by text message and email whilst in the air.

“Our research tells us that our business passengers in particular have two key concerns – getting through the airport quickly and being able to carry on working during their journey, so we’re confident that many will warmly welcome this service.

“The trial will help us address some of the social and etiquette issues regarding the use of mobile communications devices inflight and provide valuable customer feedback which will be at the heart of deciding how the service is developed and rolled out across the remainder of our mid haul fleet.

“We have chosen not to implement the voice call option as part of the trial.”

by Phil Davies 


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Phil Davies

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