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Traveltek is the world-leading provider of online solutions for the travel trade, from consumer-facing websites to call centre applications. We work with a wide range of travel companies, from individual High Street agencies to international industry heavyweights. We handle millions of transactions annually, offering real-time support to our clients. This calls for a dedicated team of experts, proficient in a wide range of skills, from sales and business development to project management and implementation. They all share a common passion for delivering high customer service standards and technical proficiency. If you do too, come and join us.
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31 Oct 23
Partner News
Cruise Planners and Traveltek sign North America PartnershipTraveltek is delighted to announce their partnership with Cruise Planners following the announcement of ...Read moreCruise Planners and Traveltek sign North America Partnership - News & announcementsTraveltek is delighted to announce their partnership with Cruise Planners following the announcement of Sabre exiting the cruise market in October 2023. Cruise Planners, a longstanding Sabre customer, has signed a partnership agreement with Traveltek to power their cruise solution for their agents across the USA. Cruise Planners is the nation’s premiere travel franchise network, with over 2500+ franchise owners in all 50 states and has been operating since 1994. Cruise Planners franchise owners own and operate their own travel agency business and earn money helping clients plan amazing travel experiences such as cruises, land tours, and all-inclusive resort vacations. Over the last 25 years, Traveltek has developed technology which enables leisure travel companies to package together an extensive range of hotels, flights, cruises, and ancillary travel services in one seamless transaction globally. Cruise Planners franchises will benefit from access to over 30,000 integrated itineraries across all major ocean and river cruise lines and exclusive deals from thirty cruise lines around the world in a single aggregated Cruise API. “When we were looking at partners to work with, Traveltek was the clear choice. Their years of experience and commitment to delivering a world-class product, made our decision easy.” said Brian Shultz, Chief Information Officer of Cruise Planners. “We are delighted to partner with Cruise Planners. I first met with the team in Coral Springs in February 2023, and it was great meeting a team who are clearly passionate about driving innovation and efficiency to their agents. I am really looking forward to collaborating with the team closer as we commence our partnership” - Rebecca Esterhuizen SVP - North America Traveltek -
23 Oct 23
NEWS
Traveltek partners with Tres TechnologiesTraveltek has inked a strategic partnership with Tres Technologies. It comes as Traveltek unveiled its ...Read moreTraveltek partners with Tres Technologies - News & announcementsTraveltek has inked a strategic partnership with Tres Technologies. It comes as Traveltek unveiled its Connect product suite, Agent Connect, a travel agent booking system and their new API, Cruise Connect. The Tres Technologies partnership enables agents to seamlessly book cruises within the AgentConnect booking tool and manage the booking within Trams, the tool of Tres Technologies using their Live Connect technology. It comes on the heels of Sabre Corp deciding to retire its own cruise technology. Sabre provides Traveltek with the unique opportunity to cater to its expansive customer base starting from 1 November 2023. "We are thrilled to kickstart our collaboration with Tres Technologies," said Rebecca Esterhuizen, SVP North America at Traveltek. "This partnership reinforces our commitment as a top-tier cruise solution to travel agencies, especially during this phase of rapid growth in the cruise market." Teresa Giacalone, Tres Technologies DSM, said: “Agents want the automation and quality data capture that integrated technology can provide”. -
17 Oct 23
NEWS
Panache Cruises taps Traveltek for US growthFollowing Panache Cruises’ US market launch this summer, the cruise retailer is spearheading its US ...Read morePanache Cruises taps Traveltek for US growth - News & announcementsFollowing Panache Cruises’ US market launch this summer, the cruise retailer is spearheading its US expansion strategy through its partnership with Traveltek. Panache Cruises launched its US operation with Traveltek’s Cruise API and gained immediate results with a $124k booking made just days after its US site went live. The business is currently in the process of rolling out a major digital marketing and PR campaign across the US. It has an initial offering of luxury cruises from Regent Seven Seas, Silversea, Seabourn, Explora Journeys, Oceania Cruises and Azamara. Traveltek continues to see big success in growing its North American footprint within the Cruise tech sector. Traveltek’s CEO Mal Barritt said “We have admired the tenacity and drive by Panache Cruises and can see potential in the luxury cruise industry.” “We are delighted that Panache Cruises has chosen to partner to unlock new opportunities in this market”. Founder and CEO of Panache Cruises, James Cole says the partnership is cruising to success. “We believe it’s a perfect time to enter the US. America is a nation of ‘luxury’ and ‘cruise lovers’ and we believe it is fundamentally ripe for growth.” -
19 Sep 23
Partner News
Flight Centre Travel Group to drive Global Cruise Growth with TraveltekTraveltek’s Cruise API and agent desktop solution iSell, will enable Flight Centre Travel Group ...Read moreFlight Centre Travel Group to drive Global Cruise Growth with Traveltek - News & announcementsTraveltek’s Cruise API and agent desktop solution iSell, will enable Flight Centre Travel Group (FCTG) agents globally to drive their ambitious Cruise growth plans through Traveltek’s award winning and market leading technology. This product will drive growth across all the major ocean and river cruise lines for Flight Centre Travel Group (FCTG) globally as part of a newly signed agreement. Traveltek and FCTG have partnered in the APAC region for over 14 years and recently signed an extended Global contract which will now see Traveltek power Cruise globally for the company’s leisure businesses in North America, Canada the UK and South Africa as well as continuing to support the leisure businesses in Australia and New Zealand. Flight Centre’s cruise agents will benefit from access to exclusive deals from 30 cruise lines around the world in a single aggregated Cruise API and utilise iSell. FCTG agents will also be able to access Traveltek’s new Agent Connect product coming to the market next month for US based agents who chose this option. Signed in August 2023, Traveltek’s Cruise solution will help FCTG take advantage of the immense potential in the Global Cruise market for further growth. FCTG will also benefit from the enhanced product investments that Traveltek are currently making and will utilise the new Connect suite of products as they become available across Global markets. Traveltek’s, Chief Commercial Officer, Cressida Sergeant commented: “We are thrilled to be a part of the next significant growth chapter for FCTG’s Cruise division and look forward to working closely with them to deliver against their ambitious targets and tap into the new to Cruise market which clearly exists. It has been a pleasure to work with the team in Australia and NZ for the last 14 years and we look forward to supporting Flight Centre grow its Cruise business in other markets, especially North America, where we have seen real demand for Cruise technology. We continue to heavily invest in our Cruise technology and look forward to further success with our Flight Centre partnership” -
07 Feb 23
Partner News
Traveltek enters next phase of US Growth with new Senior Vice President North AmericaTraveltek are set for a record-breaking year in 2023 as they launch Cruise Connect ...Read moreTraveltek enters next phase of US Growth with new Senior Vice President North America - News & announcementsTraveltek are set for a record-breaking year in 2023 as they launch Cruise Connect and invest heavily in the US market with a new country leader
Traveltek, the Cruise connectivity and travel software experts are delighted to announce the appointment of Rebecca Esterhuizen to Senior Vice President North America. Having served with the business for 6 years and previously spearheaded growth for APAC, before relocating to Toronto in November. Esterhuizen started her career at Flight Centre in the finance team, before moving to Traveltek and has progressed through the ranks to run the APAC region for the last 3 years, being instrumental in managing key partnerships including the Global flight Centre relationship and overseeing significant growth with the innovative business Ignite and other major players in the APAC market. Traveltek is gearing up for a solid year of growth and innovation after an extremely successful 2022. In 2022 Traveltek won ‘Best Technology provider’ at the prestigious Travel Weekly Globe Awards in London and ‘Best Technology Team’ at the Travolution awards in London, 9 months later. Traveltek announced their rebrand at World Travel market before jetting to Phocuswright a week later to announce a new partnership with Sabre. Traveltek will power Sabre’s cruise solution when Sabre exits the Cruise market in October 2023. This product will be Traveltek’s new look Cruise Connect, a Graph QL Cruise API and Agent Connect product, a cruise desktop solution. Commented on the recent successes and her new role, Esterhuizen said “I’m delighted to have the opportunity to spearhead Traveltek’s growth in the largest global Cruise market. I’m excited to work with all our existing partners in the North America region and to continue our close relationship with Sabre. With our new products coming to the market in 2023, its certainly set to be an exciting year” Over the last 20 years, Traveltek has developed technology which enables leisure travel companies to package together an extensive range of hotels, flights, cruises and ancillary travel services in one seamless transaction globally. Traveltek over the last 5 years has dominated the UK sector working with a large number of consortia and leading retail brands and they are now keen to continue that success in North America. “We have seen significant success in the US market in the last 3 years through our partnerships with Jetblue, Hotelbeds, Incruises, and passport online to name a few. We are excited to partner with Sabre and having Rebecca in region to manage this growth is incredible for our customers with her experience and knowledge, I’m sure she will excel in this new role” commented Cressida Sergeant, Chief Commercial Officer at Traveltek. -
01 Jul 22
Partner News
Virgin Voyages and Traveltek Launch Global PartnershipWe are excited to announce that Virgin Voyages will be available for bookings on ...Read moreVirgin Voyages and Traveltek Launch Global Partnership - News & announcementsWe are excited to announce that Virgin Voyages will be available for bookings on Traveltek’s iSell platform. In this partnership, Traveltek customers using the iSell system will be able to access and book Virgin Voyages ‘Elegant Design + A Touch of Luxury’ - Offering a superyacht aesthetic with award-winning spaces. Over the last 20 years, Traveltek has developed technology which enables leisure travel companies to package together an extensive range of hotels, flights, cruises, and ancillary travel services in one seamless transaction globally. Traveltek over the last 5 years has dominated the UK sector working with a large number of consortia and leading retail brands who are moving into selling cruise to new-to-cruise and those looking for a boutique hotel at sea. This latest development will also help customers in all global markets including the US market where Traveltek has seen significant success in the last 3 years with growth. -
09 Jun 22
Partner News
Fastpayhotels and Traveltek Launch Global Technological PartnershipiSell customers will now be able to source their own rates from hotels & ...Read moreFastpayhotels and Traveltek Launch Global Technological Partnership - News & announcementsiSell customers will now be able to source their own rates from hotels & channel managers directly through this new relationship
Fastpayhotels, the B2B accommodation supplier, announced today the launch of a new partnership with Traveltek. In this partnership, Traveltek customers using the iSell system will be able to access Fastpayhotels´ 40,000 direct dynamic rate accommodation contracts around the world. Additionally, after much demand from existing customers, Traveltek and Fastpayhotels have also developed a way for iSell customers to negotiate, sign and manage their own rates and deals with hotels around the world using the Fastpayhotels - TravelTek connection called By Invitation Only (BIO). ¨Having shed our focus on non-refundable rates over 3 years ago now, the business has been busy delivering a Next Generation tech platform so that travel agents can access dynamic rates in our hotels and vacation rentals in over 120 countries.¨ said Alex Gisbert, CEO of Fastpayhotels , ¨We are excited now also to be partnering with Traveltek to allow travel agents to use our By Invitation Only (BIO) business model to also sign their own deals with hotels with dynamic or static rates.” Over the last 20 years, Traveltek has developed technology which enables leisure travel companies to package together an extensive range of hotels, flights, cruises and ancillary travel services in one seamless transaction globally. Traveltek over the last 5 years has dominated the UK sector working with a large number of consortia and leading retail brands who are all now asking for more choice with their hotel supply. This latest development will also help customers in all global markets including the US market where Traveltek has seen significant success in the last 3 years with growth. ¨Traveltek has a solid history of tech innovation in the UK and more recently across the globe. This partnership with Fastpayhotels enables our customers to be able connect to most hotel chains in the world, with an cost effective business model often cheaper than doing it themselves. ¨ Said Mal Barritt, CEO of Traveltek. ¨Fastpayhotels has demonstrated the technical agility to bring global chains, channel managers, vacation rentals, content APIs and hotel confirmation numbers into one platform. This will be an exciting time for iSell customers as they look to ramp up their supply of dynamic rates and improve lates availability directly using By Invitation¨ This unique partnership will immediately bring connections such as Derbysoft, Dingus or Siteminder to iSell customers as well as allowing any iSell customers to be able to offer Fastpayhotels´ 40,000 own stock hotels including flexible, promotional and package rates. -
12 May 22
Partner News
Traveltek & DTMG partnership delivers european cruise successTraveltek's strategic partnership with Digital Travel Marketing Group (DTMG) to develop Web & App ...Read moreTraveltek & DTMG partnership delivers european cruise success - News & announcementsTraveltek's strategic partnership with Digital Travel Marketing Group (DTMG) to develop Web & App solutions for clients utilising its powerful Cruise packaging API has delivered some significant early wins in 2022. The teams have collaborated by rolling out a number of joint cruise projects online in Europe with leading Cruise agents in Denmark, Holland , Switzerland and Ireland. Traveltek, the global leading provider of aggregated cruise content with its Cruise API product provides access to over 30,000 itineraries, access to pricing, deck plans, images and brochure content in multiple languages & currencies . In addition, this content includes integrated live end-to-end booking journeys for 30+ cruise lines. DTMG, a growth stage digital agency based in Liverpool, UK has harnessed the power of the traveltek api and delivered Cruise packaging websites, offering unique Cruise+Flight+Hotel flexi packages in Dutch, German , French, Danish & of English language websites for european clients. Leading european online cruise agents Tui owned Cruisetour.ch based in Zurich , CaptainCruise.nl in Rotterdam , Krydstogteksperten.dk in Denmark & cruiseparadise.ie in Ireland are the latest rollouts with plenty more in the pipeline. Tom Britton, Managing Director at Cruise Paradise said “ Working with Traveltek & DTMG was the ideal partnership to deliver our new look site. Traveltek has always been ahead of the curve providing bookable cruise content with euro pricing, but DTMG have taken the web design to the next level. I’m very happy with the new design and usability of the DTMG built site, who engaged professionally with us throughout the process and delivered on time.” Cressida Sergeant, Chief Commercial Officer at Traveltek commented “As the post pandemic cruise bounce back kicks in across europe we are seeing more and more agents invest in their online presence, making sure its fits for purpose for the bounce back , combining the power of our market leading cruise api with the boutique digital agency skills of DTMG is delivering a really valuable proposition for our clients.” Peter Whittle , CEO & Co-Founder of DTMG added “The DTMG partnership with Traveltek offers the best of all worlds for cruise agents, accessing to the most powerful cruise dynamic packaging platform available while offering the opportunity to provide a bespoke website & app proposition unique to their brand for their clients. It’s proving to be the solution of choice for a number of agents around europe and indeed worldwide.” -
15 Dec 21
Partner News
Traveltek & Flight Centre Agree Global Cruise PartnershipTraveltek’s Cruise API will enable over 30,000 integrated itineraries across all the major ocean ...Read moreTraveltek & Flight Centre Agree Global Cruise Partnership - News & announcementsTraveltek’s Cruise API will enable over 30,000 integrated itineraries across all the major ocean and river cruise lines for Flight Centre Travel Group leisure (FLT) agents globally as part of a new agreement. Traveltek and FLT have partnered in the APAC region for over 10 years and recently signed a new Global contract which will now see Traveltek power Cruise globally for the company’s leisure businesses in North America, the UK and South Africa as well as continuing to support the leisure businesses in Australia and New Zealand. Flight Centre’s cruise agents will benefit from access to exclusive deals from 30 cruise lines around the world in a single aggregated Cruise API. Signed in July 2021, Traveltek’s Cruise API will become available to additional markets in the coming months. Traveltek’s Cruise API provides live access to over 30 cruise lines [repetitive with par 2?] that are available to book direct and content from a further list of smaller Cruise partners which is crucial to Flight Centre’s plans to globally grow cruise internationally as the market prepares to bounce back. Traveltek’s, Chief Commercial Officer, Cressida Sergeant commented: “We are delighted to extend our long-standing partnership with such a well-established travel brand. It’s been a pleasure to work with the team in Australia and NZ and we look forward to supporting Flight Centre grow its Cruise business in other markets, especially North America, where we have recently seen real demand for Cruise technology. We continue to heavily invest in our Cruise API and technology and look forward to further success with our Flight Centre partnership. -Ends- NOTES TO THE EDITOR About Traveltek Traveltek is one of the world's leading travel technology providers. A pioneer in its field, the company has been delivering cutting-edge solutions to travel businesses for almost two decades. It is operating worldwide with offices located in the United States, United Kingdom, India, and Australia - with the head-office located in Glasgow (UK). The company mission is to connect the world through travel; by delivering unique technologies, extensive distribution capabilities, and sophisticated data insights. Traveltek's award-winning product suite includes; iSell – featuring dynamic packaging solutions including both cruise itineraries; iBos – back-office systems offering CRM, booking reports and documentation; travel API - connects to hundreds of leading travel suppliers; and data insights. We are continually innovating and developing our products to ensure we deliver high quality, software and tools for travel companies to remain cutting edge within a highly competitive marketplace. For more information, visit: www.traveltek.com www.linkedin.com/company/traveltek-ltd MEDIA ENQUIRIES Cressida Sergeant Chief Commercial Officer Ph: +44 (0) 1355 595 327 E-mail: cressida@traveltek.com -
15 Dec 21
NEWS
Traveltek and Flight Centre ink global cruise partnershipTravel technology provider Traveltek and Flight Centre Travel Group (FLT) have signed a new global ...Read moreTraveltek and Flight Centre ink global cruise partnership - News & announcementsTravel technology provider Traveltek and Flight Centre Travel Group (FLT) have signed a new global contract. It will now see Traveltek power cruise bookings for the company's leisure businesses in North America, the UK and South Africa. Traveltek and FLT have partnered in the APAC region for over 10 years. Traveltek's Cruise API will enable over 30,000 integrated itineraries across all the major ocean and river cruise lines for FLT agents globally as part of the new agreement. It will continue to support the leisure businesses in Australia and New Zealand. Flight Centre's cruise agents will get access to exclusive deals from 30 cruise lines in a single aggregated Cruise API. Traveltek's Cruise API will become available to additional markets in the coming months. Traveltek's, Chief Commercial Officer, Cressida Sergeant said: "We are delighted to extend our long-standing partnership with such a well-established travel brand. It's been a pleasure to work with the team in Australia and NZ and we look forward to supporting Flight Centre grow its cruise business in other markets, especially North America, where we have recently seen real demand for Cruise technology." -
05 Oct 21
Partner News
Hotelbeds Enters New Partnership with TraveltekTraveltek’s Cruise API will be available to 60,000 B2B travel buyers globally as part of ...Read moreHotelbeds Enters New Partnership with Traveltek - News & announcementsTraveltek’s Cruise API will be available to 60,000 B2B travel buyers globally as part of Hotelbeds’ Beyond the Bed ancillary portfolio. Hotelbeds’ clients will benefit from access to exclusive deals from 30 cruise lines around the world. Beginning in September Traveltek’s Cruise API will become available to 60,000 B2B travel buyers around the globe via Hotelbeds’ Beyond the Bed portfolio, which also includes transfers, activities, theme parks, multi-day tours and car rental. Traveltek’s Cruise API provides access to over 30 cruise lines that are available to book direct. Javier Arévalo, Managing Director of the Beyond The Bed portfolio at Hotelbeds, commented: “As cruise ships are now beginning to sail again and many travellers are booking cruises for 2021, we felt it was essential to offer our 60,000 B2B travel buyers around the world access to this very important segment. After a careful review of the market we felt that Traveltek’s Cruise API offers the best and most exclusive range of cruise products available and that its cutting-edge technology suits the needs of our API partners.” Traveltek’s, Chief Executive Officer, Mal Barritt added: “We are delighted to partner with such a well-established and recognisable B2B travel brand. I know that our Cruise API will be able to meet the current and future needs of Hotelbeds 60,000 B2B travel buyers. Whilst the industry has been challenged hard, the recovery is slowly underway, and Hotelbeds is in a strong position to capitalise on this.” -
05 Oct 21
Partner News
Traveltek Continues To Be More Customer-Focused And Appoints Leanne Woolvine As Head Of ProductWe’re delighted to announce the appointment of Leanne Woolvine, to the role of Head of ...Read moreTraveltek Continues To Be More Customer-Focused And Appoints Leanne Woolvine As Head Of Product - News & announcementsWe’re delighted to announce the appointment of Leanne Woolvine, to the role of Head of Product. Leanne joined Traveltek in 2013 and has held various positions throughout her time at Traveltek from Senior Business Analyst to Project Delivery Manager. Leanne has over 20 years of experience in the travel industry holding various roles including Branch Manager, Audit Manager and Ecommerce Project Manager with Co-operative Travel which will be invaluable within this position. Her experience spans both the eCommerce and retail aspects of the travel industry and Leanne has a wealth of knowledge on the Traveltek product portfolio. Leanne, during her time at Traveltek, has been pivotal in driving forward the Customer Success team. In recent months she has led our efforts on building out our RPA capabilities through our Traverse relationship and played a crucial role in shaping our data strategy. Leanne Woolvine, said, “I have been with Traveltek for over seven years, and I have enjoyed my time here and been able to be part of some exciting and first of its kind projects for the travel industry. I am both delighted and excited to be taking on this next challenge as Head of Product and have the opportunity to work with our customers on the planning and execution of Traveltek’s products, and particularly the product roadmap”. Cressida Sergeant, Chief Commercial Officer, said, “As part of Traveltek’s commitment to improving our service to customers, we have been reviewing our processes and structure around how we manage our product roadmap. Following extensive customer feedback, as an Exec Team, we decided this role needed to move within the commercial function of our business. This is a pivotal role, encouraging a customer-focused and transparent approach to our product delivery. I am delighted to have Leanne take this role forward and wish her all the best in this new endeavour”.
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